Privacy policy

Privacy Policy

Last Updated: May 30, 2026

This Privacy Policy explains how PottedPlantWorld.com (“we”, “us”, “our”) collects, uses and protects your personal information when you browse or purchase on our website.

1. Collection of Personal Information

We collect information you actively provide and data automatically recorded during your visit:
  • Device Data: Browser type, IP address, time zone, cookies, browsing records, search keywords and website interaction behavior.
  • Order Data: Full name, billing address, shipping address, phone number, email address and payment details.

2. Sharing Your Information

We only share your information with trusted service providers to operate our business:
  • Shopify: Our e-commerce platform provider. View Shopify’s privacy rules: https://www.shopify.com/legal/privacy
  • Google: We use Google Analytics and Google Merchant Center to analyze website traffic and deliver relevant advertisements. View Google’s privacy policy: https://policies.google.com/privacy
  • Legal Compliance: We may disclose your information to comply with US federal and state laws, court orders or official legal requests, or to protect our legal rights.

3. Targeted Advertising

We may use your data to deliver targeted ads about our gardening supplies and plant pest control products to potential customers via Google Ads and related platforms.

4. Use of Personal Information

Your information is used to: process orders, complete shipping and delivery, handle after-sales service, send product updates, promotional offers and respond to customer inquiries.

5. Data Retention

We retain your order and personal records for internal business archives. You may contact us anytime to request deletion of your personal data.

6. Minors Protection

This website is intended for users aged 18 and above. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has submitted personal data to us, please contact us immediately for removal.

7. Policy Updates

We reserve the right to update this Privacy Policy to reflect business adjustments or new legal requirements. Updates will be posted directly on this page.

8. Contact

For questions, suggestions or complaints about our privacy practices:

Email: support@PottedPlantWorld.com

Address: 1116 Salisbury Park Dr, East Meadow, New York 11554, USA

Phone: 515-287-6601

Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (ET)